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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
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Matchmaking agent
Certified Partner
Certified Partner
Wallabout Collective
We are a group of like-minded marketers and technologists with over ten years of experience consulting on growth strategy and MarTech stacks. You name it, we've seen it. From startups to enterprise. We know how to build user-friendly growth stacks that help product and marketing teams achieve their goals.
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Certified Partner
Certified Partner
novlini®
We build scalable GTM systems - with Customer.io as the messaging engine. At novlini®, we design modular go-to-market stacks that connect the right tools - and Customer.io is often at the heart of it. We’re not just email marketers. We’re full-stack GTM architects: * Lifecycle automation via Customer.io * CRM structure via Attio * Data orchestration via Segment * Outbound and leadgen via Lemlist and others * Custom workflows built with Make, Pipedream or native APIs Over the past 3+ years, we’ve helped 30+ startups and scale-ups replace rigid all-in-one platforms with clean, integrated systems they fully control. The result: faster experimentation, smarter targeting, and better growth visibility. 👉 How we work * Free 30-minute Discovery Call (link on the left) * We assess your stack, workflows, and growth goals * You receive a tailored plan and quote - and we can start right away ✅ What we bring * Full setup or optimization of Customer.io (data model, segments, campaigns) * Clean migration from Mailchimp, Hubspot or ActiveCampaign * CRM and GTM stack design with tools like Attio, Segment, Lemlist * Behavioral automation, triggered campaigns, multi-touch journeys * Custom integrations (API, webhooks, Make, Pipedream) * Long-term support and team enablement ⚙️ What we deliver * A modular GTM system you actually control * Scalable messaging architecture built on Customer.io * Automated workflows for onboarding, activation, retention * Unified stack that grows with your team 📈 Ready to scale with Customer.io - and beyond? Let’s build your GTM system the right way.
5.0(1)
Certified Partner
Certified Partner
Favoured
We're Favoured, and we’re here to help you get more customers and boost your profits - simple as that. We’re specialists in results-driven performance marketing to deliver fantastic results for our clients. Clients love us because of our proactive communication, our strategic approach to marketing, and our funky creativity! We have industry experts (sneak preview: our co-founder is a former Apple marketing lead) who will support your business through full-funnel marketing. From attracting new people to converting them into customers, to engaging and retaining them long-term - we’ve got you covered. Let’s get creative, let’s get clever, and let’s smash your marketing goals. We have full video production in-house including TikTok content creators, so we can develop best-in-class creative to maximise the performance of your campaigns from advertising to email to website optimisation. Chat to us today. We’d love to talk to you and see how we can help your business reach the next level.
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Certified Partner
Certified Partner
Retenza LTD
Experts in User Retention for iGaming With over 5 years of industry experience, we specialize in building long-term value by helping iGaming brands keep players engaged, active, and loyal. What We Do Best: User Retention Strategies * We craft and execute proven retention flows tailored to your audience. * From welcome journeys to reactivation campaigns — we keep users coming back. Data-Driven Decision Making * Every strategy is backed by deep analytics, not guesswork. * We optimize timing, messaging, and channels based on behavioral data. Multi-Channel Optimization * We analyze your current communication stack and identify gaps. * Whether it’s push notifications, email, SMS, or in-app messaging — we ensure they work in sync to maximize engagement. Conversion-First Approach * Retention is not just about staying visible — it’s about driving action. * We turn engagement into measurable conversions that directly impact ROI. Personalization at Scale * Users expect relevant content. We deliver it. * Segmentation, triggers, and dynamic content ensure every message adds value. Why Partner With Us? * 🧠 Expertise: Years of hands-on experience in retention and lifecycle marketing. * 📊 Results-Oriented: Clear KPIs, transparent reporting, and constant optimization. * 🔁 Sustainable Growth: We don’t chase vanity metrics — we build real loyalty. * 🤝 True Partnership: We treat your goals like our own and work as an extension of your team. Let’s turn your first-time players into lifetime users — and your marketing spend into lasting results.
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Certified Partner
Certified Partner
9x
9x helps fast-growing companies supercharge their operations with no-code solutions. We advise you and your team on how to digitalize and automate your processes, work with the right tools and implement operational best practices. We also offer trainings to learn how to leverage technology at work: SaaS, APIs, no-code and low-code, and can take over special projects to help you build faster.
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Certified Partner
Certified Partner
LEO
Expert Email Marketing Agency & Marketing Automation Services Hire a team of Lifecycle, Email, and Omnichannel marketing automation experts to build a strategy for your business that turns leads into customers and customers into advocates. Start making meaningful connections with your customers today. What we do We build data-driven campaigns that turn leads into customers and customers into advocates, what we call Lifecycle Engagement Optimization. Hire us to empower your team or be your team, to build your lifecycle marketing strategy from scratch, or to optimize an existing one. We’re omnichannel strategists with experience in email, SMS, push, and in-app messaging. We’re fast, we’re affordable, and we’re the email geeks your customer’s inbox deserves. We’re LEO. Our Services: https://connectwithleo.com/services * LEO Expert OnDemand: Get priority access to an experienced LEO lifecycle marketing expert. Tap the resources you need for any projects in email, marketing automation, and lifecycle marketing. Choose the level of support you need from 40 hours/month (~10/week) to 160 hours/month (~40/week). Adjust your monthly hours as your needs change, and end any time with notice. * LEO Team OnDemand: Get priority access to LEO's team of experienced lifecycle marketing experts - a dedicated strategist backed by our copywriters, designers, and email developers. Tap the resources you need for any projects in email, marketing automation, and lifecycle marketing. Choose the level of support you need: 40, 60, or 80 hours per month. * Lifecycle Accelerator: In a 3-month sprint, go from 0 to Lifecycle Hero, as our experts: Audit your customer Lifecycle, draft a custom LCM Playbook with tips for improving your customer Engagement and getting the most out of your ESP, Optimize your lifecycle with the must-have flows to better connect with (and convert/retain) your customers at key steps in their journey. Schedule a call: https://connectwithleo.com/contact
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Certified Partner
Certified Partner
Code4
Code4 is a digital consultancy specialising in web/app solution design and development. We strive to empower our clients with transformative and robust tools that enable them to excel with relative ease. In addition to website and app builds, we've also carved out a niche integrating CDPs (customer data platforms) into our customer's data lifecycles. A CDP combined with tools like Customer.io opens doors to opportunities that may have been previously dismissed as impractical. In a world where custom software development rarely goes to plan, our preferred strategy is matching the solution that best fits the challenge and integrating that with the solution that best fits your next challenge. With over 40 years of digital experience, our principal architects can take any problem and translate it into a modern solution that will return the investment many times over; that's our promise.
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Certified Partner
Certified Partner
Envision Digital
Envision Digital is mobile growth consultancy supporting startup and scaleup businesses with data infrastructure so they can achieve exponential growth by avoiding future growth challenges.
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Certified Partner
Certified Partner
IMPRO Email Agency
IMPRO Email Agency: Your Full-Service Partner for Email & SMS Marketing At IMPRO Email Agency, we deliver personalized, data-driven email & SMS marketing solutions for eCommerce & SaaS businesses of all sizes. Whether you're a small business owner or an established brand, we're here to improve your email marketing efforts and drive results. Our expertise, your growth Since 2018, we've been helping companies scale by turning email lists into revenue-generating assets while creating meaningful connections with customers. Flexible collaboration formats No matter your resources, team size, or expertise, we offer solutions tailored to your needs: * Integrated Team Need an extra pair of hands? Our email team will be integrated into your internal team to provide comprehensive and targeted email marketing solutions to achieve common goals. Hire email technician, strategist, designer, developer, email manager, data analyst. * Full-service team Leave it all to us! From strategy and design to execution and optimization, we handle it all for maximum impact. * Consulting Services Want to empower your team? We'll guide you through Customer.io's best practices and help you take your email marketing strategy to the next level. Our process: How it works No assumptions, only data-driven solutions. No templates, only fresh looks & ideas. But always calculated results. * Strategy & Planning We research your business, goals, and market trends to create a customer engagement strategy that fills gaps and improves your email system. * Creative Stage Our team blends personalized copywriting with eye-catching designs to convert one-time buyers into loyal customers. * Execution & QA We manage everything from flow development and segmentation to email deliverability and SMS list growth. * Analytics & Optimization We love data points and trust in results. Optimal solutions are based on past results. Never stop testing & analyzing, and there will always be improvements. Let’s Elevate Your Email Marketing Together!
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Certified Partner
Certified Partner
Infinities ICT Solutions
We DREAM, ARCHITECT, DESIGN, and DEVELOP. At Infinities ICT Solutions, we focus on challenging the boundaries of user-centred design by creating the best life-changing solutions for our customers. We look for outside-of-the-box solutions that no other company has thought about, we empower creativity, and we are no biased toward any tech-ready solution.
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Certified Partner
Certified Partner
Email Industries
The Email Deliverability Experts Since 2008, our email deliverability consultants and analysts have been helping the world’s best brands to hit the inbox—and stay there. 1. Deliverability Consulting & Troubleshooting 2. Audits & Remediation 3. DeliverabilityDeliverability Management 4. Campaign Deployment 5. Migrations & Warmups 6. Platform Integrations 7. Deliverability Staffing & Training 8. Full-service Email Marketing How can we help you today?
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Certified Partner
Certified Partner
schalk&friends
Do you see the potential of digital marketing, but sluggish systems and a lack of resources are getting in the way? From system architecture to web applications, from digital branding to online marketing - we provide independent, end-to-end advice. With intelligent strategies and modern, AI-supported technology, we establish a sustainable framework to automate marketing processes and make them more efficient. The company website plays a central role here: data-driven, customer-centric and fully networked, it becomes a strategic marketing tool. Intelligent marketing technology - for more entrepreneurial freedom, even with limited resources.
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Certified Partner
Certified Partner
FIVE Agency, an Endava company
FIVE Agency designs, develops, and grows winning digital products that deliver business results and move metrics for our clients. Our growth team applies an analytically rigorous data-driven approach to relentlessly optimize every user journey and lifecycle growth funnel. Growth services span user acquisition, app store optimization, engagement marketing, and test-&-learn based conversion optimization. FIVE is part of Endava (NYSE: DAVA).
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Certified Partner
Certified Partner
Carmen Gerea
Independent Omnichannel Marketing & CX Consultant | Customer Insights & Market Intelligence | Marketer turned HCI Researcher. 8+ years coaching micro, small and medium enterprises in digital transformation and online business development. Proven track record supporting 3000+ SMEs across Latin America, Central Asia, and Africa through international development programs, and national business accelerators. Expert in e-commerce platforms, digital marketing, SEO, and online business strategy with extensive workshop facilitation and mentoring experience.
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Certified Partner
Certified Partner
Hawke Media
Hawke Media is an award-winning digital marketing consultancy and full-service agency. Hawke was founded on the idea that every modern business needs a CMO-level expert to lead digital marketing efforts. We customize data-driven, performance-focused solutions to help launch, scale, and invigorate businesses of all sizes, industries, and revenue models. We’re shifting the agency paradigm by putting client success ahead of our own. Our comprehensive à la carte menu of services and month-to-month contracts mean you get only what you need, when you need it. What We’re Great At: - Digital Marketing Strategy - Conversion-Optimized Websites - Creative Design - Social Media Management - Content Marketing & SEO - Search and Social Ads - Effective Email Campaigns
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Certified Partner
Certified Partner
Monetize Mail
At Monetize Mail, we're passionate about helping mobile apps and SaaS companies achieve their revenue goals through effective email marketing strategies. We understand that email is one of the most powerful channels for driving user engagement and sales, and we've made it our mission to help businesses harness its full potential. Our approach is simple yet effective: we build out customer life cycles using email flows and send targeted campaigns to users based on their behaviors. By analyzing user data and tracking their interactions with your app or service, we're able to create personalized messaging that speaks directly to their needs and interests. This not only helps to drive engagement and conversion rates but also reduces churn, as users feel more connected and invested in your brand. Our team of experienced email marketing experts has generated over $18 million in email revenue for our clients, and we work with businesses of all sizes across the globe. Whether you're a startup looking to get your email marketing off the ground or an established enterprise seeking to optimize your existing campaigns, we have the skills and expertise to help you achieve your goals. At Monetize Mail, we're committed to delivering results for our clients. We don't believe in one-size-fits-all solutions; instead, we take the time to understand your business and tailor our approach to your unique needs and objectives. We pride ourselves on our ability to deliver measurable results, and we're constantly iterating and optimizing our strategies to ensure that we're always ahead of the curve. If you're looking to take your email marketing efforts to the next level, we'd love to help. Get in touch with us today to learn more about how we can help you increase your revenue and reduce churn through targeted email marketing campaigns.
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Certified Partner
Certified Partner
addvanto
We are leaders in Marketing Automation Lead Generation - Lead Nurturing - Customer Acquistion - Retention - Cross-Selling - Upselling - Churn Prevention - Winback As a customer lifecycle marketing agency we are specialized in marketing automation. We conceptualize and realize customer journeys for our clients to help them to create value from their customer data. You can find our offering below. Customer lifecycle marketing * Strategy consulting: We find the most valuable use cases for marketing automation based on your business and customers. * Conceptualization of customer journeys: We figure out how the new automated customer experience should look and feel. Which channels, content, creatives, messages and/or offers should be used, in which sequence and in what time frame? * Realization of customer journeys: We create all necessary assets for automated customer journeys (creatives, copywriting & coding). * Implementation: We setup the automated customer journeys in your customer.io instance and test them to make sure they are working as expected. * Operations: We monitor, analyse and optimize journeys for our clients. Tool support * Conceptualization of data model: Which data does my company need in customer.io to realize the most valuable use cases? * Integration of data bases or a data warehouse with your customer.io instance: We build the connection between your data bases and your customer.io instance. * Design and implementation of templates: We make sure your templates (e.g. for emails or landing pages) in your customer.io are ready to be used by your marketing managers. * Training for employees We adapt our offering to the needs of our clients. Contact us for more information: felix.zeeb@addvanto.ch We look forward to hear from you! Kind regards Felix
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Certified Partner
Certified Partner
Make the Grade
We are a digital strategy agency. We increase the impact of your marketing actions to drive your sales pipeline and develop your revenue, while reducing the cost of customer acquisition.
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Certified Partner
Certified Partner
Boost My Email
From full strategic demand-generation down to specific customer engagement touchpoints, Michael Roberts & Boost My Email help companies develop programs that create, capture, and win demand within the market.
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Certified Partner
Certified Partner
Shaw/Scott
Shaw/Scott is a boutique agency and consultancy that empowers B2C brands to elevate their retention and loyalty programs. We are owned-channel experts, acting as trusted advisors and valued partners to clients like PetSmart, The Knot, lululemon, Alaska Airlines, Viking Cruises, Prosper, and Macy's. Our boutique size puts us in the sweet spot: we’re big enough to offer a full suite of services, yet small enough that our clients always get our A-team, whether in strategy, creative, development, analytics, or MarTech stack implementation. We provide full-service and cross-disciplinary engagements that empower brands to reinvigorate their lifecycle marketing, including: * Strategic roadmap * Full-service email/mobile marketing execution * Customer journey mapping * Analytics and dashboard development * Modular email templates * Lifecycle & loyalty program development * ESP & loyalty platform RFP support * MarTech audits * Communication matrix * ESP migrations and implementations
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Certified Partner
Certified Partner
GrowthBench
GrowthBench helps ambitious companies unlock lifecycle marketing’s full potential—turning personalized, data-driven journeys into measurable revenue. As a specialized consultancy, we provide fractional leadership, managed growth services, full-service recruiting, and staff augmentation that empower teams to scale without the cost and complexity of building in-house. We’ve partnered with over 900 leading brands—including Dropbox, Dialpad, Vuori, and Tonal—to deliver high-impact lifecycle programs that improve retention, accelerate acquisition, and maximize ROI. Our elite network of vetted experts works seamlessly with Customer.io, building clean data foundations, orchestrating targeted campaigns, and implementing automated workflows that adapt to customer behavior in real time. From data governance and analytics & attribution to customer journey optimization and conversion rate enhancement, we bring the right people, processes, and technology to your specific challenge. With hands-on experience across 500+ marketing and data tools, we integrate Customer.io into a broader, unified growth stack—ensuring every message is timely, relevant, and revenue-driving. Whether you’re an early-stage startup launching your first lifecycle program, a high-growth business scaling personalized campaigns, or an established brand evolving your retention strategy, GrowthBench delivers scalable, measurable outcomes that turn Customer.io into a true growth engine.
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Certified Partner
Certified Partner
Escalate Ops
We help companies to streamline their operations by implementing AI & top tech solutions. We've implemented more than 80 projects all over Americas, from the US to Argentina.
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Certified Partner
Certified Partner
Cellosite
Cellosite specializes in mobile marketing and advertising. We promote mobile apps by increasing usability and sales. The world of mobile apps has evolved. While in the past companies aimed for apps to be downloaded by many people, today’s companies seek to target high-quality users who will use the apps repeatedly, with the focus shifting toward in-app purchases.
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Certified Partner
Certified Partner
Fiat Growth
Fiat Growth is the leading growth consultancy, specializing in full stack marketing, strategic partnerships, and revenue operations for B2C and B2B early and late stage startups. Our expertise spans various verticals, with a particular focus on fintech, enabling our clients to scale efficiently. Here's what really makes us unique: * We've worked with 100+ of the market's leading Fintech companies driving over $1.5bn in revenue * We have a team of over 30+ senior marketers who become an extension of our client’s teams to effectively help create scalable, capital efficient growth aligned to targeted KPIs. * We specialize in a variety of growth initiatives tailored to the client’s evolving needs including Strategic & Affiliate Partnerships, Digital Marketing, Creative, Marketing Operations, GTM Strategy, Lifecycle Marketing, and Revenue Operations.
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Certified Partner
Certified Partner
Pacaya Digital LLC
Pacaya leverages 10+ years of deep hands-on experience in Email to deliver exceptional value to our clients across a range of objectives and use cases. Domain setup and inbox warming, deliverability debugging, cold and lifecycle software implementation, building out internal best practices, etc -- all at rates more affordable than hiring an Email Marketing Associate.
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Certified Partner
Certified Partner
Layers Studio LTD
Taking the process of innovation critically, creatively and inclusively Delivering strategic solutions through design & development for brands, websites and software. Working with industries looking to leverage digital processes, systems and technology to create innovations and better their outputs. Form serious improvements in efficiencies and new revenue models to translate brand values into a digital experience. WE DO Designing solutions through strategic thinking, creative process & techincal engineering, for brands, websites and web software. Layers help our clients design and develop their brands and products. We ensure your project is fully considered, beautifully designed and robustly developed. WE ARE Critical thinkers, creative mindsets and cooperative work ethics. A team of designers, developers and business strategists. Everyone here has a passion for the process. That means what we deliver is well-considered, robustly tested and visually stunning. From UX designers to Type script Developers, a cross-discipline approach is how our team strengthens ideas and delivers critical innovations. Genuine care for the work we do. Seeing the positive impact that our individual skill sets can have when combined with others in our team. Our futures only improve if we contribute to the better futures of our clients. We might challenge you, we might even disagree with you, but we will always be honest with you, to help you achieve your goals.
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Certified Partner
Certified Partner
Dynamiqx
Dynamiqx was built on one simple truth: every audience counts. We don’t just send emails or set up automations. We create growth engines that turn interactions into loyalty and subscribers into raving fans. Serving SaaS, Ecommerce, Healthtech, Fintech and Proptech, we combine strategy, data, and precise execution to help brands connect, engage, and scale with impact.
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Certified Partner
Certified Partner
allset
Fintech lifecycle agency.
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Certified Partner
Certified Partner
Thin Air Labs
Thin Air Labs is a product studio that specializes in product discovery, validation, development and optimization. We work with Seed to Series B startups to ensure they're building the right product, for the right problem and the right audience. Our team of product managers, engineers and growth experts from some of the fastest growing startups, and have experience across the full product lifecycle. Our Product Growth team can help you with not only your Customer.io implementation, but you entire growth stack. As a certified partner with all of the best in class tools, including Mixpanel, Amplitude and Customer.io, we also go beyond just product development to ensure that you have the right analytics strategy, supported by the appropriate product stack, so that you can always be data-driven in your roadmap decisions. We start our engagements with an audit, then workshop with your stakeholders to ensure internal alignment around the Focus Metric and its supporting metrics, then either help you with an update of your customer.io implementation, or do a clean one from scratch. Following that, we work closely with your team to build the necessary dashboards, and instill the right approach to analyzing and actioning on user behaviour. Our work always wraps up with knowledge transfer, to ensure that your team can run independently from us! Feel free to reach out if you're a startup or SMB that is looking to get support to ensure you avoid the most common mistakes around product development, and get ahead by establishing analytics discipline early!
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through