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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
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Matchmaking agent
Certified Partner
Certified Partner
Email Love
Email Love helps fast-growing B2C businesses reach their marketing goals with on-demand services designed to captivate customers and promote conversions. Our team combines creative content, innovative tactics, and a sincere commitment to creating delightful inbox experiences--with an ROI-focused approach for maximum success! Why you should work with us: * We help you build genuine relationships with your subscribers that result in emails your subscribers actually want to receive. * Our customers see higher engagement and ROI from email due to our mixture of cutting-edge design, content, and strategy. * We've spent over ten years obsessing over email and know what it's like to be in the shoes of a high-volume B2C email marketer. Our Services: * Strategic Audit - Unleash the power of your email program with our Tune-Up consultation! Our experts will review and optimize your current strategy, then help you gain an edge over competitors. We'll make sure that no detail is overlooked so that you can maximize success. * Lifecycle Marketing - Let us help you maximize your ROI and get the most out of every customer interaction with a comprehensive lifecycle marketing strategy. With our expertise, we'll ensure each step in the journey is effective for maximum return on investment! * Email Design & Coding - At the intersection of creativity and technology, our team is making waves in B2C inboxes. We specialize in designing personalized experiences that stay true to your brand, elevating engagement with refined modular templates full of content crafted just for you. Leave it up to us: we'll design, code & upload – no worry required! * Content Development - Quality email content is essential for building effective relationships with your customers. Unfortunately, many brands fall short in this area and bombard their customers with one promotional message after another without engaging them at all. That's where we come in – let us help write interesting, evergreen content that entice your audience to keep coming back! * Full-Service Campaign Management - Outsourcing your monthly newsletter campaigns to Email Love saves time and resources–no more fretting over pressing the Send button! With our services, you can focus on strategy while we take care of all the necessary tasks: upload content, create graphics, segment lists for targeted emails...the list goes on!
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Certified Partner
Certified Partner
Carmen Gerea
Independent Omnichannel Marketing & CX Consultant | Customer Insights & Market Intelligence | Marketer turned HCI Researcher. 8+ years coaching micro, small and medium enterprises in digital transformation and online business development. Proven track record supporting 3000+ SMEs across Latin America, Central Asia, and Africa through international development programs, and national business accelerators. Expert in e-commerce platforms, digital marketing, SEO, and online business strategy with extensive workshop facilitation and mentoring experience.
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Certified Partner
Certified Partner
Digi Storms
At Digi Storms, we're on a mission to redefine email marketing for SaaS companies. Want to know our secret sauce? 👇 Throughout our journey, we've had the privilege of helping SaaS businesses grow. How? By crafting emailing strategies that resonate deeply with each client's unique narrative. Here's what's in our toolbox: 💌 Customized Email Marketing Campaigns: Tailored to echo your brand's voice and engage your audience at every stage. 📊 Data-Driven Insights: We don't just send emails; we tell stories backed by data, driving real engagement and growth. 🔍 Behavioral Segmentation: Pinpoint precision in reaching the right audience with the right message. 💡 Creative Content Development: Crafting messages that not only inform but captivate. But here's what truly makes Digi Storms different – our approach. We believe in the power of collaboration. Partnering with clients to turn their visions into effective email strategies. How do we make it happen? 🤝 Creating deep partnerships with clients to align our email strategies with their goals. 🧠 Drawing on extensive industry knowledge and a drive for digital marketing innovation. So, if you're looking to: 🚀 Elevate your email marketing beyond the conventional. 📈 Craft a digital presence that’s as dynamic and unique as your SaaS product. 💥 Ignite growth and build lasting relationships with your users. Let's connect! Drop us a message, and let's explore how we can take your email marketing to the next level.
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Certified Partner
Certified Partner
Repetitos
If an executive asks “how healthy is our customer contact database," can you provide more than a vague “it’s pretty good” response? As Forrester's Director of Customer Marketing, I learned: 1. A customer contact database decays 2% monthly and bad customer contact data impacts from 3-5% of annual contract value 2. Bad data is the second biggest challenge when running customer campaigns 3. The third largest buying signal is being a past customer and 20% of new business revenue can come from repeat buyers Repetitos can update and enrich your customer contact database for pennies per name. With a clean database, you are ready for, and we can design a Repeat Sales by Former Customer Contact program.
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Certified Partner
Certified Partner
INCORE
INCORE — Strategic Digital Growth, Web Innovation & AI Automation INCORE is a boutique, award-winning digital agency helping ambitious brands grow through strategy, design, advanced technology, and performance-driven execution. Based in New Jersey and serving clients across North America and EMEA, we partner with organizations that value long-term thinking, measurable outcomes, and meaningful collaboration — not quick, one-off projects. We combine creative vision with technical depth to design and build modern digital ecosystems. From high-impact websites and scalable web applications to AI-powered marketing automation and lifecycle journeys, our work is focused on helping brands connect with their audiences more intelligently and grow sustainably. Our team blends strategic marketing insight, UX excellence, and engineering expertise to transform complex business goals into powerful digital experiences. Our capabilities include: * Web Design & Development: bespoke, conversion-focused websites and digital experiences. * Custom Web Applications & Platforms: modern React/Next.js builds, integrations, and data-driven digital products designed to scale. * AI & Marketing Automation: customer journeys, behavioral segmentation, lifecycle messaging, and advanced automation powered by platforms like Customer.io. * Growth Marketing: SEO, paid media, CRO, and analytics aligned to real business KPIs. * Strategy & Consulting: helping companies align technology, messaging, and performance into one cohesive roadmap. Unlike traditional agencies, INCORE is intentionally selective about who we work with. Most of our clients stay with us for years — not months — because we operate as a strategic partner invested in their evolution, not a vendor delivering quick deliverables. From concept to launch and long-term optimization, we help organizations build durable digital infrastructure that continues to perform well beyond initial deployment. If you’re looking for an experienced partner that blends AI-driven automation, web innovation, and growth strategy — and you’re ready to invest in meaningful progress — INCORE is built for you.
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Certified Partner
Certified Partner
1519 Digital Agency
We are a full-service agency specializing in Email and SMS marketing. More than just a service provider, we are your strategic partner, dedicated to delivering comprehensive campaign automations, seamless ESP migrations, and email deliverability support. Our philosophy, 'Connect, Engage, Convert' guides our approach, driving us to deliver exceptional results that elevate and transform brands. Whether you are looking to generate new leads, increase customer engagement, or drive conversions, our team is committed to developing solutions that meet your unique goals.
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Certified Partner
Certified Partner
Marar Digital
Brief Description
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Certified Partner
Certified Partner
addvanto
We are leaders in Marketing Automation Lead Generation - Lead Nurturing - Customer Acquistion - Retention - Cross-Selling - Upselling - Churn Prevention - Winback As a customer lifecycle marketing agency we are specialized in marketing automation. We conceptualize and realize customer journeys for our clients to help them to create value from their customer data. You can find our offering below. Customer lifecycle marketing * Strategy consulting: We find the most valuable use cases for marketing automation based on your business and customers. * Conceptualization of customer journeys: We figure out how the new automated customer experience should look and feel. Which channels, content, creatives, messages and/or offers should be used, in which sequence and in what time frame? * Realization of customer journeys: We create all necessary assets for automated customer journeys (creatives, copywriting & coding). * Implementation: We setup the automated customer journeys in your customer.io instance and test them to make sure they are working as expected. * Operations: We monitor, analyse and optimize journeys for our clients. Tool support * Conceptualization of data model: Which data does my company need in customer.io to realize the most valuable use cases? * Integration of data bases or a data warehouse with your customer.io instance: We build the connection between your data bases and your customer.io instance. * Design and implementation of templates: We make sure your templates (e.g. for emails or landing pages) in your customer.io are ready to be used by your marketing managers. * Training for employees We adapt our offering to the needs of our clients. Contact us for more information: felix.zeeb@addvanto.ch We look forward to hear from you! Kind regards Felix
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Certified Partner
Certified Partner
FIVE Agency, an Endava company
FIVE Agency designs, develops, and grows winning digital products that deliver business results and move metrics for our clients. Our growth team applies an analytically rigorous data-driven approach to relentlessly optimize every user journey and lifecycle growth funnel. Growth services span user acquisition, app store optimization, engagement marketing, and test-&-learn based conversion optimization. FIVE is part of Endava (NYSE: DAVA).
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Certified Partner
Certified Partner
ThinkUp
We build world-class digital products and outstanding mobile experiences for startups, unicorns and organizations like dLocal, AstroPay, Itaú Bank, OCA, Produbanco and Bodhi, among others. Services: * Mobile App Development & Design * Product Design(UX/UI) and Product Discovery * Quality Assurance(Performance, Automation and Functional testing) * Agile Project Management Why us: ThinkUp is a quality-obsessed digital product development company specializing in mobile apps and unique user experiences. ThinkUp was founded with the belief that great people build great products. We care about people and always aim to cultivate deeper and long-term relationships with our team and our partners. Our high-performing teams deliver digital products and services where excellence and customer satisfaction are top of mind. We deliver forward-thinking solutions that help businesses transform and lead their markets. We are happy people working with happy partners. Let’s build something amazing together! Contact us: hi@thinkupsoft.com Website: https://thinkupsoft.com/
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Certified Partner
Certified Partner
Quentin Durantay
Product lover ❤️ Growth practitioner 🤖 Python developer 🐍 7 years of experience in startups and growth. I've done business studies, but let's be honest, I'm an engineer at heart. I love solving complex and novel business problems by developing technical solutions.
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Certified Partner
Certified Partner
Cagri Sarigoz LLC
Hello, I'm Cagri Sarigoz, the founder of Cagri Sarigoz LLC. With over 14 years of experience in marketing, product management, and systems integration, my team and I specialize in helping businesses maximize their use of Customer.io. We ensure seamless Customer.io implementations, enabling our clients to fully leverage the platform's capabilities for lifecycle email marketing and data-driven communication strategies. We serve a diverse range of industries, including SaaS, entertainment, marketplaces, and transportation, offering tailored consulting, lead generation, and tech stack optimization services. Our mission is to empower businesses to achieve their growth objectives efficiently and effectively.
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Certified Partner
Certified Partner
Optiblack
Optiblack is #1 Leading Product Growth partner who has worked with 30+ SaaS companies to drive product growth. They are only ones who provide setup, implementation support, training, continuous support, growth assistance after implementation
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Certified Partner
Certified Partner
Emails Kingdom
About Emails Kingdom We help businesses turn complicated email setups into clear, revenue-driving systems. We combine strategy, automation, and deliverability expertise to make your lifecycle marketing actually work. Why our clients come to us * Flows are a mess, nothing connects properly * Personalization feels generic and irrelevant * Deliverability problems: emails land in spam or never reach the inbox * Segmentation is static, based on outdated traits, not behavior * Campaigns are launched, but results are flat * Teams are afraid to touch existing automations because “something might break” * Tools are in place, but there’s no clear strategy behind them What we do * Setup & Infrastructure * Clean, structured platform configuration that scales with your business * Data migration without losses or downtime * Deliverability management: sender reputation, IP warming, inbox placement * Integrations that connect Customer.io with the rest of your stack * Event and attribute architecture built to support future growth * Campaign Strategy & Execution * Full-funnel lifecycle strategy: welcome, nurture, reactivation, retention * Behavioral segmentation based on real-time customer actions * Copy, design, and cadence optimized for conversions * Automated journeys that adapt dynamically to user behavior * Transparent reporting with actionable insights, not vanity metrics The outcome for you * Stable infrastructure that doesn’t break when you grow * Emails that actually reach the inbox and get opened * Personalization that feels personal and increases engagement * Clear strategy instead of guesswork * Campaigns that generate measurable revenue, not just dashboards Our team * Email Marketing Specialists with deep experience in high-compliance verticals * Deliverability specialists * Email Marketing Specialists experienced in SaaS, FinTech, Healthcare, EdTech, Consumer apps & Marketplaces, AI, Media & Entertainment, Ecommerce * Software Engineers * Email Developers * Email Designers * Copywriters Let’s build your next growth story together 👑
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Certified Partner
Certified Partner
Romain Finot
Product Growth Advisor. I help companies achieve their business goals by analyzing product usage data & enhancing user experience through growth experiments: 📝 Method: - Definition of business objectives - Implementation of the tracking plan and data stack - Data analysis and user research - Experiments on short sprints (4 to 8 weeks) 🧰 Deliverables: - Document outlining quantifiable business objectives - Evolving and editable tracking plan - Set of tools for tracking/data activation - Product dashboards - User questionnaires (Typeform, Maze) and analyses - Proposed experimentation roadmap Need assistance with any of the detailed topics above? Feel free to reach out!
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Certified Partner
Certified Partner
Ottomate
Increase automatic revenue with always-on messages for your entire customer journey. You’ll work directly with Ottomate’s founder, Brian Sun, who’s done lifecycle for over 10 years across SaaS, fintech, real estate, e-commerce, and travel. Get a hands-on Head of Lifecycle.
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Certified Partner
Certified Partner
Infinities ICT Solutions
We DREAM, ARCHITECT, DESIGN, and DEVELOP. At Infinities ICT Solutions, we focus on challenging the boundaries of user-centred design by creating the best life-changing solutions for our customers. We look for outside-of-the-box solutions that no other company has thought about, we empower creativity, and we are no biased toward any tech-ready solution.
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Certified Partner
Certified Partner
Seedium
Seedium is a reliable and highly-qualified web development company. We are software solution providers in Real Estate, Healthcare, etc. industries for US and European markets. We do care about quality and time.
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Certified Partner
Certified Partner
Esme IT
Esme IT — Customer.io Partner for DACH, Data Architecture & Lifecycle Automation Experts Esme IT is a Vienna-based consulting and technology firm specializing in data-driven lifecycle automation. As an official Customer.io partner for the DACH region, we help companies transform fragmented systems, scattered data, and manual processes into scalable, automated customer experiences. We go beyond traditional marketing automation. Our work combines data architecture, system integration, and automation strategy — enabling Customer.io to operate as the central engagement engine within a company’s digital ecosystem. Our expertise includes: * Designing end-to-end data pipelines, event schemas, and tracking concepts * Building custom integrations, APIs, and automations tailored to complex business logic * Synchronizing Customer.io with CRMs, BI tools, databases, subscription systems, and analytics * Developing modular workflows such as onboarding, retention, reactivation, permissions, and lifecycle communication * Providing continuous optimization through technical audits, experimentation, and performance analysis With a strong background in DevOps, cloud platforms, and IT strategy, Esme IT enables organizations to create scalable, efficient, and sustainable digital operations. From deep-dive technical assessments to long-term growth retainers, we act as a strategic partner — combining engineering precision with a clear understanding of business goals to deliver measurable impact.
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Certified Partner
Certified Partner
COB Consulting
Hi! I’m Chris O'Brien (aka COB!) — a versatile marketing professional with 17 years of experience driving growth at companies such as Grubhub, Orbitz.com, Blue Apron, and Birchbox, leading teams in acquisition marketing, CRM/retention marketing, and product marketing. Think of me as a Swiss Army knife — I can support high-level initiatives such as headcount planning, KPI setting, and team roadmap development, while also diving into the details. Whether it’s working hands-on with CRM systems, deploying campaigns across channels like email, SMS or push notifications, or troubleshooting technical issues, I’m ready to contribute. I’m passionate about identifying business opportunities and creating strategic marketing programs that drive success. Known for being a positive, resourceful problem solver, I’m dedicated to delivering exceptional customer experiences.
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Certified Partner
Certified Partner
Ikaros
Ikaros is a specialist growth consultancy that acts as a dedicated growth squad for its clients. Leveraging product-led growth (PLG), data, and automation, Ikaros has delivered significant growth for its clients. With a focus on growth strategy, high-velocity delivery, and growth foundations such as process, tech infrastructure, and culture, Ikaros helps businesses design their growth strategy, execute their plans, and train their teams for long-term success. Since its founding in 2019, Ikaros has established a track record of measurable success through product-led growth, having worked with scale-ups, VC/PE, and corporate clients across all types of industries. With a team of experts and entrepreneurs, Ikaros can deliver strategic advice as a fractional Chief Growth Officer, execute initiatives end-to-end as a dedicated Growth Pod, or embed with existing teams to fill capacity and capability gaps, providing flexible solutions tailored to its clients' needs.
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Certified Partner
Certified Partner
Inclined
We partner with online businesses to analyze, implement and optimize changes that dramatically increase their bottom line. We are a technical growth marketing agency with deep expertise in Customer.io, Segment, Amplitude, BigCommerce Enterprise, and Shopify Plus. We run world-class email marketing campaigns on Customer.io.
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Certified Partner
Certified Partner
ProductAdvisors
Product advisory consulting firm focused on pre-product startups with no engineering or product teams that need to get off the ground, and get help hiring their initial team. We also have enterprise listed companies who don't have a product orientation and want to transform in that way. Healthcare, Insurance, Consumer, Fintech and B2B SaaS products are areas where we have extended experience. - Product strategy - Product discovery - Product priotization - Tool selection and implementation - Product Desing - Development engineering - Blockchain engineering - AI/ML prototypes
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Certified Partner
Certified Partner
Caddie Inc.
Caddie Inc. features a team of experienced professionals with a wealth of knowledge in marketing, tech, finance and SaaS. We can assist with all aspects of Customer.io, from implementation to optimization. We know that every business has its own unique needs, which is why we take the time to understand your company, your goals, and your challenges. Whether you're just starting out with Customer.io or looking to take it to the next level, we have the expertise to help you succeed. In addition to our technical skills, we value strong relationships with our clients. We strive to be a reliable and trusted partner, available to offer support and guidance. Thank you for considering us as your consultancy. We look forward to working with you to achieve your goals!
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Certified Partner
Certified Partner
Revity
Our team has over 120 years of experience in marketing, animation, and other related services. We started REVITY to give businesses the opportunity to grow through a partnership with a marketing agency who will care about their business as much as they do. We believe in generating revenue for our clients–and ourselves–with integrity. We pride ourselves on honesty and openness; we encourage our clients to be involved in our process. We firmly believe in providing value first and foremost. We care about the individuals who make up a company and the individuals they serve. Through our service, we help those individuals lead a better and more productive life. Our mission is to increase the visibility of our clients through an integrated marketing approach. We aim to facilitate a better overall marketplace for businesses and consumers.
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Certified Partner
Certified Partner
QualityPro Hub
Empowering Your Business Through Tailored Solutions At QualityPro Hub, integrity is the foundation of every engagement. We help organizations navigate high-stakes challenges with ethical, strategic solutions that deliver clarity, performance, and measurable results. Our globally experienced team combines insight with execution to build trust and lasting impact. We offer services across strategy, operations, technology, marketing, talent, and project/program management. From vendor vetting to growth planning and cultural alignment, our work is outcome-driven, customized, and always grounded in doing what’s right for our clients. Our Capabilities: * Technology Consulting & Enablement * AI & GenAI Solutions Enablement * Marketing, Sales, Ads & Media Enablement * Project & Program Management * Corporate Training & Development * Vendor Vetting, Qualification & Management
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Certified Partner
Certified Partner
UFirst GmbH
UFirst is your premier full service web agency and expert in customer.io implementation and strategy. Our mission is to assist you in becoming data-driven and customer-centric, empowering your business to create personalized customer experience at scale. Committed to excellence, our team delivers state-of-the-art technologies and tailored strategies to address the evolving needs of modern enterprises. We specialize in digital transformation, e-commerce, B2B commerce, app development, and software solutions. Serving as your trusted partner, we excel in executing digital projects across the DACH region (Switzerland, Germany, and Austria), with a particular focus on delivering digital solutions for the construction, telecommunications, and hospitality industries.
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Certified Partner
Certified Partner
Shaw/Scott
Shaw/Scott is a boutique agency and consultancy that empowers B2C brands to elevate their retention and loyalty programs. We are owned-channel experts, acting as trusted advisors and valued partners to clients like PetSmart, The Knot, lululemon, Alaska Airlines, Viking Cruises, Prosper, and Macy's. Our boutique size puts us in the sweet spot: we’re big enough to offer a full suite of services, yet small enough that our clients always get our A-team, whether in strategy, creative, development, analytics, or MarTech stack implementation. We provide full-service and cross-disciplinary engagements that empower brands to reinvigorate their lifecycle marketing, including: * Strategic roadmap * Full-service email/mobile marketing execution * Customer journey mapping * Analytics and dashboard development * Modular email templates * Lifecycle & loyalty program development * ESP & loyalty platform RFP support * MarTech audits * Communication matrix * ESP migrations and implementations
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Certified Partner
Certified Partner
Dynamiqx
Dynamiqx was built on one simple truth: every audience counts. We don’t just send emails or set up automations. We create growth engines that turn interactions into loyalty and subscribers into raving fans. Serving SaaS, Ecommerce, Healthtech, Fintech and Proptech, we combine strategy, data, and precise execution to help brands connect, engage, and scale with impact.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through